Shipping policy

Shipping Policy

Thank you for choosing TANS.

Order Processing

Orders are processed within 1–3 business days after payment confirmation.

During busy periods, new collections, or promotions, processing times may be slightly longer.

New Zealand Shipping

Orders within New Zealand are delivered using trusted courier services.

Estimated delivery:

• Auckland and major cities: 2–5 business days
• Rural areas: 3–7 business days

Tracking information will be provided when available.

International Shipping

International shipping options and delivery times vary depending on destination.

Customers are responsible for any customs duties, taxes, or import fees that may apply.

Delivery Issues

Please ensure your shipping address is correct before completing your order.

TANS is not responsible for delays caused by incorrect addresses, courier delays, or circumstances outside our control.

If your order has not arrived within the expected timeframe, please contact us.

Contact

Email: tansdesignsa@gmail.com